Global Mediapro - Globalmediapro sells fake items!

Sarajevo, Federation Of Bosnia And Herzegovina 4 comments
Not resolved

I ordered 12000 USD video equipment from them.Savings compared to normal dealer pricing was about 5000 USD.

It looked almost too good to be true! I paid and received a shiping notice, everything was fine. When the goods arrived to Frankfurt airport for customs clearing, customs seized everything as being counterfited!!!! I paid 1500 Euro fine for attempted import of illegal goods!

Worst thing is , they returned everythingback to sender, I received no refund so far, paid the fine, and lost customers due to delays.In the end lesson is, don't buy from shady russian types operating in New Zealand.

Comments

steamclive
Munich, Bayern, Germany #717961

Ordering at Globalmediapro? Prepare to lose it all (and get barked at in return)

Are You planning to buy something at Globalmediapro? Take two minutes and read my story first. I wish somebody would have written that before I wired them my money.

As a fresh and happy owner of a new video camera, I decided to buy 3 Li160s and a charger for a total of 830 Euro in April this year. I had done some research online and it seemed like a good deal to me. Full of confidence in this world I wired the money upfront.

However, when the parcel reached Germany, I didn´t get any notification for customs. When I phoned customs, they told me about security problems with sending Li-Ion batteries via plane. (Globalmediapro later claimed I failed to come and pick up the parcel. Funny how they should know that... All I know is that I did not receive any notification.) But no matter what happened at this time, that´s not the point.

So the parcel went back to New Zealand. Globalmediapro told me to wait until the package would come back to them.

I had to write them every six weeks to make them remember my case, which is bad customer service in my eyes to begin with. Then they told me it was in their terms of trade that as soon as the package is at customs, they are out of any responsibility for it.

This may be so, I wrote back. But it couldn´t possibly be in their interest to have customers lose it all in a case like this. After all we are living...

For an answer I got this: "If you need our help with the situation, please immediately withdraw your illegal defamation threats." - Which I (as a native non-English speaker) translated as: Don´t mention a word, You criminal, or You won´t get anything at all.

But, now having reached September, this nice remark slowly loses its ***. Since in August they wrote me a beautiful one liner for a finish: "We have not received the shipment yet. We suspect it was lost by the courier."

If it wasn´t for my money I would have liked to laugh about that: We suspect it was lost…please just forget about Your 830 Euros (1100 Dollars) and have a nice day.

So my advice to everybody planning to buy at Globalmediapro out there: There are hidden costs in the terms of trade of this company - if something goes wrong at customs Your money may be lost - all of it. And my experience told me: Don´t count on the cooperation of Globalmediapro in this case.

Total loss: 1100 USD.

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Anonymous
#536794

I'm having an extremely bad experience!

They took three times as long as claimed to deliver and GMP still owe me $564 for a Tripod that they could not supply (so I bought one locally) and they are now not contacting me to provide the refund required under consumer law.

Buyer beware they have a bad attitude.

Anonymous
#418624

I retrieve the previous comment. The process with Globalmediapro has been realized in a professional way and we are satisfied.

Anonymous
#398055

They are really a fraud.I've just bought lighting gears.

The goods came from Chinese Dynacore WITHOUT CE CERTIFICATE.

EU customs didn't cleared it, returned it to Dynacore and globalmediapro says it's my problem and asks for more money to reship it again!To whom/where should I complain (besides online foruns)?

Best regards

Luis

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